Return and Exchange Policy
If you want to return or exchange your items, please contact us for a return/exchange authorization within 7 days from the receiving day. Please return the items in their original packing condition within 2 days from the return/exchange authorization.
Outgoing shipping fee is not refundable and 20% restocking fee will be charged unless it’s our error. If the original order qualified for free shipping, our shipping cost will be deducted from the refund amount.
We will issue refund to your original payment account after we receive the returned items. The custom designed/made orders are non-refundable.